Ace of Spays

FAQ - Ace of Spays
FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Our team is here to help! Learn more about our hospital operations, service and find resources that will assist you with your visit

Who Can Come?

Pet Owners/Caretakers
We welcome dog and cat owners, and caretakers of all areas regardless of income

Felines (Cats)
We love cats and can’t wait to meet your family member!

  • We can alter friendly, grumpy and downright cantankerous cats. Cats can be in heat and still be altered
  • We neuter feral cats but do not trap them
  • Cats must be healthy and males must have two visible testicles

Canines (Dogs)
We love dogs and can’t wait to meet your family member!

  • Dogs must be healthy and males must have two visible testicles. We prefer not to spay dogs while in heat. If possible, wait 9 weeks after the heat cycle ends. If there are intact male dogs in the house, including her litter mates, waiting can result in pregnancy and is therefore not recommended. Dogs go into heat every 6 months.
  • We are unable to see large aggressive dogs for the safety of our team and other clients

We do not see exotic patients like rabbits.

Does My Pet Need To Be Up-To-Date On Vaccines?
No. Vaccines protect the pet who is vaccinated. They do not prevent other pets from becoming infected. We offer vaccines at the clinic if you wish to have them administered.

Do You Trap & Release Or Neuter Feral Cats (TNR)?

We are happy to offer a feral cat program with discounted pricing for cats that arrive in a trap and get an ear tip. We do not have staff to help catch the cats but once you have them, we are here for you. Please schedule an appointment for up to 2 cats at a time.

Cats can be released 24 hrs after discharge though we prefer they remain protected from hawks and other predators for 48-72 hours, especially if you opt for injectable pain relief that lasts 72 hrs.

Do I Need An Appointment?
Yes, appointments are required but very easy to schedule. Please review other FAQs before scheduling. To sign up, please fill out this form: REQUEST FORM.

We can generally accommodate appointments within 1-3 days. It might be a bit longer for large dogs but generally we get them in within a week or two.

When Are Clinics?
Clinics are held Tuesdays, Thursdays and Fridays by appointment only
Drop-off between 8am – 9am
Pick-up between 4pm – 5pm on the same day
Overnight stays are not needed

To sign up, please fill out this form: REQUEST FORM

What Are The Office Hours?
Monday: 9am – 5pm
Tuesday: 8am – 5pm
Wednesday: 9am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed

Where Are You Located?
We are located at 1485 Route 38, Hainesport, NJ 08036. Please click here for directions: DIRECTIONS

Can I Get Vaccines, Microchips & Nail Trims At My Pet’s Visit
Yes!

CLICK HERE to view our prices and calculator for cats
CLICK HERE to view our prices and calculator for dogs

Can My Pet Have Other Procedures Performed While There?
We commonly perform simple umbilical (belly button) hernia repairs and remove HIND dew claws that do not have bony attachment at the doctor’s discretion. Retained testicles that can be felt and easily removed can be done as well at doctor discretion.

We do not remove masses or perform other surgeries during clinics.

Do I Need To Come Back For Suture Removal?
No, you do not need to return with your pet for suture removal. Stitches are buried, absorbable and will dissolve in approximately 3 months.

Do I Need To Come Before The Surgery Day?
No, but you can set an appointment if you would like by using this form. Our veterinarian does a brief pre-surgical exam on your pet the morning of the surgery. We do not offer same-day bloodwork. If you would like pre-operative testing, it would need to be completed at least 3 business days prior to your spay/neuter appointment. Please call our office to schedule at 609-267-2111 or fill out this form.

What Costs Will Be Incurred?
Please CLICK HERE to visit our price list and calculator for cats.
Please CLICK HERE to visit our price list and calculator for dogs.

Why Are The Prices So Low?
Affordable pricing is not our goal; it just happens. Our goal is optimal care. Because of our wealth of experience, your pet’s surgery time is greatly decreased which increases safety. But it also allows us to perform many surgeries in one day. Fixed costs such as labor and building expenses are spread across many pets; this savings is then passed on to our clients. Please CLICK HERE for additional information.

How Do You Balance Affordability & Optimal Care?
At Ace of Spays, veterinary experience creates affordability but optimal care is the practice focus. The practice’s unique mission is a game-changer. Recommendations to improve care are welcome regardless of cost. Short acting anesthetics improve safety and recovery times even though the process is more expensive. Quality pain relief medications are used regularly. Care is taken to answer client questions and provide ease of access to and from the clinic. Veterinary students are welcome to visit but do not perform nor assist in surgery.

How Do I Pay For Services?
Payment for services is taken at the time of pick-up/visit. We accept debit cards and all major credit cards. We do not accept cash or checks.

How Long Until My Pet Heals?
Most pet owners return to work the day after surgery. Feral Cats may be released 24 hours after surgery, though 48 hours is recommended. Please allow 10 days before bathing and permitting your pet to run around.

How Do I Request/Make An Appointment?
CLICK HERE to request an appointment online (fastest) or call us at 609-267-2111.

What Do I Do After I Request/Make An Appointment
Please add info@aceofspays.com to your safe senders list in your e-mail platform, and also be sure to check your JUNK/SPAM folder.

Appointment details and care instructions will be sent by e-mail. Reminders are also sent by e-mail. Appointment details and care instructions will be sent by e-mail. Reminders are also sent by e-mail. A link to our consent form is also sent by e-mail. You can sign up for extra services like vaccines and nail trims on this form.

Cat clients: please consider placing the carrier near where you feed your pet to make it easier to get your cat into the carrier the morning of surgery.

What Do I Do The Day Before Surgery?
Remove food but NOT water at 10pm the day before surgery AND put a note at your feeding station to remind family not to feed breakfast on the day of surgery.

What Do I Do The Day Of Surgery?
  • Do not feed your pet breakfast
  • Bring cats in carriers and dogs on leashes to the office between 8am – 9am.
  • Bring your completed consent form (forms are also available in our parking area if you forget to bring one) or online here https://aceofspays.com/sn-consent/
  • Pick your pet up between 4pm – 5pm (all pets will be ready to leave by 4pm. We do not make calls for pick-up. A significant fee will apply for pick-ups after 5pm). Please do not arrive for pick-up before 4pm unless advised by a team member.

Do You Offer Hernia Repair?
Yes, if your pet’s hernia is located at the belly button and is not excessively large. This procedure must be approved by your pet’s veterinarian at the time of physical exams in the morning.

What Forms of Payment are Accepted?
We accept all major credit cards but we prefer debit cards. We do not accept cash nor checks.

Do You Take Aggressive Pets?
We take aggressive cats if they are properly contained in a carrier or trap. We take most aggressive small dogs-you can bring them knowing on very rare circumstances, they are turned away. We do not see aggressive large dogs for the safety of our staff and our clients.

How Does It Work?

  • Make an appointment by either calling the office or CLICK HERE to use the online scheduling link. You will then get a confirmation e-mail. In that email, you will find a link to care instructions as well as a surgical consent form. Complete the consent form at your convenience – this is where you can sign up for any extra services you would like such as vaccines, nail trim, etc…
  • Withhold food but not water starting at 10pm the night before surgery
  • Bring your pet to the office between 8am-9am on the morning of surgery
  • Pick up your pet the same day between 4pm-5pm
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